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As a specialist shop, our core competency lies in advising you. We’ll make time for you! We also offer an appointment service for satchel advice.

Gift voucher

We’d be happy to provide gift vouchers for any desired amount.

Expert reports

If required by insurance companies, we can gladly draw up approved expert reports for damaged luggage that cannot be repaired.


We’ll take care of repairs for you as quickly as possible. Often these can even be carried out directly in the shop.


We can gladly reserve your favourite product for you for a while without obligation. We send your order free of charge within Germany (against invoice).

TAX Free

For all non-EU customers, we can also issue forms for the refund of VAT.


Within 14 days, upon request, with a full refund of the purchase price.

Payment options

In addition to cash, we accept EC cards and all major credit cards.

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